Shipping policy
Processing Time All orders are processed within 1-3 business days after payment is confirmed.
Shipping Options We offer two shipping methods at checkout:
Standard Shipping (Sea Freight) - Estimated delivery: 6-8 weeks. This is our most affordable option, ideal for non-urgent orders.
Express Shipping (Air Freight) - Estimated delivery: 5-7 business days. Faster delivery at a higher cost.
Please Note Our products are shipped directly from our suppliers. Delivery times may vary due to customs clearance, public holidays, or factors outside our control.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Order Tracking Once your order has been dispatched, you will receive a tracking number via email.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at sophie1009@live.cn and we will investigate with the supplier.
Contact Us For any shipping queries, reach out to us at sophie1009@live.cn or visit our contact page.